We can all appreciate that offering technical support isn’t easy. This solution lets you access desktop applications like native apps on your mobile device. Although most other remote access solutions have this capability, it is hard to beat Parallel Access. Parallels Access is the best solution for accessing a computer from a mobile device. However, Parallels Access really shines in one particular area. Like other products on our list, this software allows for seamless computer-to-computer connections if you need to access a client’s files to offer support.

Parallels Access made it to our top list of the best remote support software. Comparing Parallels Access to the Best Remote Support Software However, Parallels Access is a terrific add-on tool to your main support software if you ever need to access your work computer or a client’s computer remotely from a mobile device. You can certainly get more robust software with support-specific features like diagnostic tools, scheduled sessions, voice, and video chat. Parallels Access might not be our top pick for the best stand-alone remote support software.

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